Frequently Asked Questions

The NDIS provides support to eligible people with intellectual, physical, sensory, cognitive and psychosocial disability. Early intervention supports can also be provided for eligible people with disability or children with developmental delay.

To be eligible for NDIS funding you must:
  • be aged between 7 and 65
  • live in Australia, are an Australian citizen, or a holder of a permanent visa or of a protected special category visa
  • have a permanent and significant disability, so you usually require support from another person to go about your day-to-day life
  • require special equipment to be able to function normally
  • need support now to reduce your future needs
  • live in a place where the NDIS is being implemented

An access request to the NDIA for participation in the NDIS program may be made anytime by you or someone acting on your behalf. Once NDIA receives your request, they will review it and determine whether you meet access criteria.

If you’ve been informed that you do not meet access criteria, you can try making another request at another time. However, you will not be able to make another access request while the decision of the NDIA to refuse a previous access request is still under review.

You can find information regarding applying for a child by clicking here.
If you visit the am I eligible page, you will find an NDIS checklist you can read to see if you are eligible. If you meet the criteria and you would like to become a participant, you can either:
  • call NDIS on 1800 800 110 and ask to make an Access Request
  • complete and submit the Access Request Form and send by email to or
  • contact your local LAC or NDIA office. call us on 1800 800 110 and ask to make an Access Request.
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